Quality work

Read on to learn about adding another Critical Success Factor to put in place for your change work to work to the list of seven I have described in another article.

I got an email last week from my wife. It was one of those notes that’s been forwarded across cyberspace until it finds its way into your inbox. The story was about some guy who played his violin for 45 minutes in a DC train station at rush hour. 1,097 people passed by while he was playing. Only a half dozen stopped and listened. He collected $32.17 in tips. Scenes like this play out every day in train stations around the world.

But this day was different. So was the guy playing the music.