Large Scale Change

I am excited to post this podcast, an interview with close friend and colleague Bob Benwick.  Bob and his wife Bev have a global coaching firm based in Vancouver.   You can check out another article about the synergies created by combining Bob and Bev's coaching work and the large scale change approach I take.  

The single greatest complaint I hear from people is that communication in their organization is lousy. I recently did a podcast on what to communicate to employees during the economic downturn. This article is about three good ways how to do that. People in them feel like they’re kept in the dark. Tough issues get glassed over. Even well intentioned efforts fall short of the mark.

Dan and Chip Heath, the brother team behind Made to Stick wrote a recent column in Fast Company on viral marketing. Their focus was on getting the good word out to customers about your products and services. The same advice works for communicating organizational change, too.

Wouldn't it be great if your local hospital could deliver on a promise to provide emergency room services in 30 minutes or less? During this interview Joe O'Hannigan from Notre Dame's Executive Education Group and Kay Hubbard from Watershed Strategies describe how they did just that.